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Tuesday, 15 November 2011 14:43

The Rollup 20 for CRM 4.0 has been released; you can download it from here , or get the KB Article :
As it fixes a few incompatibilities with IE9, I have adjusted the Dynamics CRM Supportability and Compatibility Matrix.

Here's the full list of fixed issues in this rollup.

  • Users who have Read permission and Append permission are incorrectly able to delete members in a shared marketing list in Microsoft Dynamics CRM 4.0.
  • When you open a record in an associated view in Internet Explorer 9, the picklist fields do not work correctly. More specifically, when you click the picklist fields, nothing occurs.
  • The mail merge mutex object is not cleaned up if a mail merge process is left idle for more than 30 minutes. Therefore, when you run the next mail merge process, you receive an error message that states that a mail merge process is already running.
  • When you synchronize Microsoft Dynamics CRM Citrix clients with Microsoft Office Outlook, you receive the following error message:
    An unknown error occurred while synchronizing data to Outlook.
  • When Microsoft Exchange 2010 is being used, Microsoft Dynamics CRM 4.0 does not track email messages that are generated by RightFax.
  • When Microsoft Dynamics CRM 4.0 retrieves user information from a large domain that contains multiple child domains, you experience slow performance.
  • When you use the workflow designer to associate a contract with an account in Microsoft Dynamics CRM 4.0, the contract list displays no active contract for the corresponding customer.
  • The Accounts: No orders in last 6 months system view incorrectly displays accounts that contain orders that were created in the last six months.
  • Assume that an entity has the Cascade Active value specified in the Relationship Behavior for Assign field. If an appointment has relationships with the entity, you cannot assign the appointment to a new owner.
  • Assume that a contact entity contains a white space in a text field in Microsoft Dynamics CRM 4.0. In this situation, the contact entity is synchronized continuously in the Microsoft Dynamics CRM client for Outlook. This occurs even though no record is changed in the contact entity.
  • The Accounts: No orders in last 6 months system view displays the same customer multiple times.
  • Log levels for Microsoft Exchange Web Service (EWS) traces are set incorrectly to Default instead of Verbose in Microsoft Dynamics CRM 4.0.
  • Assume that you use Internet Explorer 9 to log on Microsoft Dynamics CRM 4.0. When you edit multiple email fields in Microsoft Dynamics CRM 4.0, you receive the following error message:
    Line 51
    Error: Unexpected call to method or property access.
  • When you synchronize appointments in Microsoft Dynamics CRM 4.0 with Microsoft Office Outlook, the appointments are generated as meeting requests. This occurs even though there are no attendees who are listed in the appointments.
  • When you save an appointment with a duration of zero minutes, you receive the following error message:
    User is being scheduled outside their work hours.
  • You cannot change the business unit of a user who is in a resource group when you use Administrative mode.
  • You cannot deploy rules to the mailboxes of different users in a Microsoft Exchange 2010 environment. This problem occurs when the Exchange Client Access server (CAS) role and the Exchange Mailbox server role are assigned to different servers.
  • If an item is opened in Outlook, you cannot promote the item in the Inbox mail list.
  • When you use Microsoft Dynamics CRM 4.0 E-mail Router to send email messages, random characters are unexpectedly added to the subject header of the email messages. Therefore, the email messages may be classified incorrectly as junk email messages.