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Dynamics CRM Supportability and Compatibility Matrix

Written by Stéphane Dorrekens
Thursday, 27 October 2011 10:52

I realized that, again and again, I had to go into the planning guides, rollups guides or others to get the same information about what is supported by which version of Dynamics CRM.
So, I decided to formalize and place it here so all this information is in one place.
I will try to keep it as current as possible following the different product releases.
Note that it only concerns supportability and compatibility versus Dynamics CRM and not of the other products; for example CRM 4.0 did support XP SP2 at release time but while CRM 4.0 is still in general support, XP SP2 itself is now at extended support level.

Note: Since writing that article, I found out a KB Article with the same kind of information, you can find it here 

CRM3.04.02011
Latest RollupUR3UR21UR6
Platform OS2000x322003 SP2/R22008x64 SP2
2003x3220082008R2x64
2008R2 (UR7+)
x32 or x64
SQL20002005 SP22008x64 SP1
200520082012x64 (R8+)
x32 or x64x32 or x64
Exchange20002003 SP22003 SP2
200320072007
2007 (router upg)2010 (UR8+)2010
Online (UR7+)Online
Office2002/XPx32 (SP3)2003x32 SP32003x32 SP3
2003x32 (SP1)2007x322007x32
2007x32 (V3C+)2010x32 (UR7+)2010x32
2010x64
Endpoints3.0 SOAP (same as 1.x)3.0 SOAP4.0 SOAP
4.0 SOAP2011 WCF
Availability1/12/200529/02/200818/05/2011
GA Support12/04/20119/04/201312/07/2016
Extended support12/04/201610/04/201813/07/2021

MS CRMChrome 13+Firefox 6+IE6 SP1+IE7IE8IE9Safari 5.1.1+
3.0       
V3C+       
Vista   

X

   
Base       
2000SP4  

X

    
XP SP2+  

X

X

   
4.0       
UR13+, UR20       
Vista SP2     

X

 
Windows 7     

X

 
UR7+       
Windows 7    

X

  
Base       
Vista   

X

X

  
XP SP2+  

X

X

X

  
2011       
R8+       
IOS 5.x      

X

OS/X 10.5+ 

X

     
OS/X 10.6+      

X

Vista

X

X

     
Windows 7

X

X

     
XP SP3

X

X

     
Base       
Vista   

X

X

  
Vista SP2     

X

 
Windows 7    

X

X

 
XP SP3   

X

X