Friday, 06 May 2011 08:49
Mark Weilandt has written an article about the different supportability scenarii connecting CRM 4.0 clients to CRM 2011 depending on rollup versions, an interesting reminder before planning an upgrade.
The customer care accelerator (CCA) for MSCRM 2011 has been released, a must try for any companies running call centers.
Forrester has released a new paper giving a 243% return on investment when choosing from Microsoft Dynamics CRM 2011.
Microsoft has released a new tool to help CRM Software Buyers compare the real cost of Microsoft Dynamics CRM vs. Oracle OnDemand vs. SalesForce.com.